We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Create a ticket class
(Eventbrite) when a new message is received in Facebook Messenger
2
Create an event
(Eventbrite) when a new message is received in Facebook Messenger
3
Publish an event
(Eventbrite) when a new message is received in Facebook Messenger
4
Unpublish an event
(Eventbrite) when a new message is received in Facebook Messenger